Contact the right desk.
DearBureau support can help with the software. Official agencies handle complaints and identity theft.
Product support
Account access, report import, billing, letters, delivery tracking, or a product error.
Security reports
Suspected account compromise or a vulnerability in the DearBureau service.
Identity theft
Use the federal recovery resource for an identity-theft report and a personal recovery plan.
Consumer complaint
For a problem with a credit reporting company, review the CFPB complaint process and timing rules.